Jenzabar Campus Portal Features Help Hub

Set Up the Contact Information Update Form


Information and features vary according to the roles to which you belong and the permissions associated with those roles. For more information, contact your module manager or your campus support team.

The Jenzabar-provided Contact Information Update form template provides a way to collect updated contact details. The form automatically shows the logged in user's most current institutional priority address, phone number, and email address, if they exist.


Administrative options let you default in other contact types, e.g., *LHP or *CUR.

Campus Portal users can add or update their information and the updates are immediately saved to the J1 database and reflected in J1 Web and Desktop without requiring internet submission processing and approval.

You can update, add, and remove tabs and questions as needed. If you add a field/question using Mapped Statements or Stored Procedures tools, it will also be immediately saved in the database. If you add another field/question using the J1 Mapping Tool, it will require internet submission processing and approval.

  • You must have a connection to the J1 database set up in FormFlow.

  • It must be added to a page users can access.


When determining where to add the form, consider who you want to complete the form and if they have access to the page.

  1. Log in to the Campus Portal as an administrator and access the page where you are adding the Contact Information Update form.

  2. Click Manage Forms.

  3. Click Add Form.

  4. From the Choose a template drop-down, select Common: Contact Information Update.

  5. Click Create. The form is added to the page.

Detailed information about adding tabs, rows, and questions to the form is available in the Form Basics help topic.

Yes, you can add other fields to the form.

If you add fields that will update information in J1 Desktop/Web, they must be mapped to your database. Fields/questions using Mapped Statements or Stored Procedures tools are immediately saved in the database. Fields/questions using the J1 Mapping Tool require internet submission processing and approval. For more information, see the Form-Specific Tools and Working with Questions/Fields, Options help topics.