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Automated Communications Settings

Important

Information and features vary according to the roles to which you belong and the permissions associated with those roles. For more information, contact your module manager or your campus support team.

Use these settings to determine whether your advisors and advisees receive automated J1 Web Advising notifications, To Dos, and email messages. 

While your school is setting up and testing J1 Web Advising, set these settings to Off. That way, advisors and students don't receive test messages. Once your school is set up and ready to fully implement J1 Web Advising, turn the settings to On. This will keep advisors and students informed about key milestones and information impacting advising cycles and appointment, registration, etc.

  • When a Students is On, students receive automated email messages related to advising cycles such as when to accept an advising appointment, registration approval/clearance, and advising meetings.

    Note

    These settings impact only automated communications in J1 Web Advising. Even when the settings are Off, Advisors and students still receive notifications, To Dos, and email messages from other users entered manually and system messages from other modules.

  • When Advisors is On, advisors receive system notifications, To Dos, or email messages related to advising cycles milestones, Retention Management System (RMS) notifications for students, students needing registration approval/clearance, publishing academic plans, and advising appointments.

    Note

    Advisors will still be notified if their advising student has an invalid email address even when the Advisors setting is Off.

  1. From the Advising Administration hub, click Hub options.

  2. Select Settings and Roles and then Settings. The Advising Settings page opens.

  3. Click the anchor link or scroll down to Automated Communications.

  4. To change the setting for Students or Advisors, click its On/Off switch. Your changes are saved automatically.

Yes, advisors can still use all of the J1 Web Advising features they have permission to, but they lose the benefit of important process reminders and notifications that can impact registration.

Yes, these settings affect only J1 Web Advising system communications.  Advisors will still receive system notifications, To Dos, or email messages from other hubs.

When you are first setting up J1 Web Advising and testing the various features. This ensures students and advisors don't receive test or invalid messages.

When you have finished setting up J1 Web Advising and are ready for advisors and students to use it. Once it is enabled, students will receive automated system emails related to advising cycles such as when to accept an advising appointment, registration approval/clearance, and advising meetings. Advisors will receive system notifications, To Dos, or email messages related to advising cycles milestones, Retention Management System (RMS) notifications for students, students needing registration approval/clearance, publishing academic plans, and advising appointments.

Yes, unlike academic planning, this feature can be turned on and off as needed. Turning off automated communications means advisors will miss system notifications, To Dos, or email messages and students will miss email messages related to key advising processes and milestones.

These settings apply to all J1 Web Advising users in an Advisor role and to any advisees assigned to them.