Student Page Holds Block
Important
Information and features vary according to the roles to which you belong and the permissions associated with those roles. For more information, contact your module manager or your campus support team.
Use this block to review any registration or transcript problems related to this student. Depending upon your school‘s holds setup, holds can be placed on students for academic performance, fines, unpaid tuition, etc. Holds can impact a student’s ability to register for classes, retrieve transcripts, or receive their grades.
On the universal toolbar, click the Search icon
. The Search panel opens with Person selected.Enter part or all of a student's name or ID, and select it from the list. The student's Summary page opens.
Click the Person options drop-down, and select Student and then Summary page. The student's Student Summary page opens with the Holds block visible.
To see all the information, click the Expand icon
or the View details button.
Click the Plus icon next to the issue. Additional hold information appears.
On the Holds block, the To Resolve column gives brief instructions for resolving the hold.
Note
Resolution options are set up on the Holds Definitions page.
Contact the appropriate office, department, or library to resolve the hold.
Then, when the issue is settled, click the Person options drop-down, and select Student, Student, Manage student holds. The Manage Student Holds page for that student opens.
Click the Actions drop-down, and select Edit hold. The Edit Student Hold pop-up opens.
Enter an End Date / Time and other information as needed.
Tip
As an alternative, you could enter a Removal Date / Time. However, if the hold wasn't a mistake, it's usually better to end the hold rather than remove it. That way the record of the hold is preserved.
Click the Update button.