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Contacts

The Contacts setting allows you to identify staff contacts for your employees. You can add multiple HR representatives/specialists with specific labels to help employees decide which individual to contact for a specific question or issue.

  1. From Hub options, select Manage administrator settings.

  2. From the Contacts section, select the type of contact from the drop-down (Benefits, Payroll, Primary).

  3. To choose a person as the contact, click in the Add Contact text box and start typing a name. Select the person you want to assign as the contact.

  4. Click the Save button.

  5. To add another contact, click Add another and repeat steps 2-4.

Tip

For a person's name to appear here, they must be an active J1 Web User.

  1. From Hub options, select Manage administrator settings.

  2. From the Human Resources Contacts section, click the Add another link.

  3. From the drop-down, select Create New Label.

  4. In the Create New Contact Label pop-up, enter a title that identifies the new HR contact's specialty and click Create label.

Tip

Use the HR Contact labels to show specialties (payroll, benefits, social activities, time off, etc.) rather than job titles that may not let the employees know who they need to contact for a specific question or comment.

  1. From Hub Options, select Manage Administrator settings.

  2. From the Human Resources Contacts section, click the label drop-down.

  3. From the drop-down, click the delete icon next to any of the custom labels you want to remove.

Tip

Only custom labels can be deleted.

  1. From Hub Options, select Manage Administrator settings.

  2. From the Human Resources Contacts section, click the label drop-down.

  3. Click the edit icon next to the entry you want to edit.

  4. In the Edit Contact Label pop-up, edit the label text and click Save

    Tip

    Only custom labels can be edited.

  1. From Hub options, select Manage administrator settings.

  2. From the Human Resources Contacts section, click the delete icon next to the name of the HR Contact you want to remove.

You cannot edit or remove the standard labels (Benefits, Payroll, and Primary); however, you can edit or remove your custom-created labels.

You might want to add more than one contact if you have more than one person in your Human Resources department. If you have multiple people in HR, they may have specialties that you can identify on the Human Resources Contacts settings. This allows employees to direct their questions or concerns to the appropriate person and receive an answer much faster.

Yes, the same person can have more than one label. For example, the same person might be a specialist in both payroll and benefits.

Yes, you can assign the same label to more than one person. For example, you might have two people who are specialists in benefits.

Only custom-created labels can be deleted.