Base Versus Licensed

Basic Email

Use Client Application Services to send and respond to emails throughout the system.  

Note: Emails are outgoing only. Recipient responses will go to the sender’s inbox and not J1 Web.

X

X

Commenting

Add, review, and respond to internal comments on document, email, note, notification, phone call, text, and To Do communications you have permissions to access. Comments can only be seen in J1 Web by those with the appropriate permissions.

X

Communication Feed

View all interactions associated with an individual/organization you have permissions to on a feed available from their page. View and respond to texts, emails, and comments.

X

Data Sets

Upload and utilize queries to dynamically customize interaction content and determine interaction recipients.

X

X

Document, Note, Notification, Phone Call, and To Do interactions

Create, review, edit, and send/apply document, note, notification, phone call, and To Do communications in sets sent at a scheduled time or sent individually as needed.

X

X

Document Settings

Control the number of pages allowed in a single download for document interactions. Document interactions exceeding this number of pages are broken into separate files.

X

X

Embedded WYSIWYG Editor

What You See Is What You Get (WYSIWYG) robust content editor with a wide range of formatting options for creating dynamic emails.

X

Enhanced Email

Create, view, send, and reply to bidirectional, real-time emails where communication options are available. SendGrid is an integrated provider option offering email analytics that show information about how many recipients opened the email, forwarded the email, clicked links, routed it to spam, etc.  

Forwarding options let users create Communication Management email interactions but continue the exchange from their Outlook .edu email address while continuously recording all exchanges in Communication Management.

X

Interaction Inbox

Create, review, respond to, and comment on all texts and email interactions a logged in user has received or sent.

X

Interaction Inventory

Create, review, respond to, and comment on all interactions you have permissions for a selected individual/organization. Archived Notepad actions can also be viewed.

X

X

Automation Plans

Group and sequence interactions to create a communication workflow at a scheduled time or based on a system event.

X

X

Notifications and Notification Center

View system and assigned notifications in a centralized location.

X

X

Schedules

Determine when a series of communications will be sent based on specific calendar dates or by years, terms, or grading periods.

X

X

Text Settings

Control who is associated with designated phone numbers. Multiple users can share a phone number in the system.

X

To Dos and To Do List

Review and manage new and existing To Dos as well as those you assigned to others.

X

X