Texting Template
Important
Information and features vary according to the roles to which you belong and the permissions associated with those roles. For more information, contact your module manager or your campus support team.
Before a recipient receives their first text interaction, a welcome text is sent that includes an opt out option. The Texting Template options let you customize the welcome message. Jenzabar recommends messages be under 160 characters and per federal government guidelines, include information about opting out.
Tip
Up to 1600 characters can be entered, but only 160 characters can be sent in a text at a time. If a message exceeds 160 characters, it is broken up into multiple texts.
From J1 Web, access the System Administration hub, Communications page.
From the Communications, Texting Template section, click Edit this section. Welcome Message with Opt Out options appear.
In the Message field, enter a welcome message and information about opting out from receiving future text messages. Jenzabar recommends following 10DLC best practices. For more information, see the 10DLC Process for J1 Web Communications guide on MyJenzabar.
Example: By supplying your mobile phone number, you agree to receive text messages from Jenzabar University. Message frequency varies, and message and data rates may apply. To opt-out, reply ‘STOP'.
Note
Texts are limited to 160 characters. You can enter up 1,600 characters of content, but multiple messages will be sent in 160-character chunks.
Click Save this section.