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Student Success Administrator Role

Important

Information and features vary according to the roles to which you belong and the permissions associated with those roles. For more information, contact your module manager or your campus support team.

Assign copies of this role to administrative users responsible for managing and overseeing all Student Success processes.

Tip

Don't edit the Student Success Administrator role directly. Keep it as a pristine template. Instead, make copies of the role to edit and assign user to as suits your needs. For example, you could make copies and name them like the following:

  • Student Success Administrator - Non-Confidential: allows access to non-confidential alerts but not to confidential alerts

  • Student Success Administrator - Confidential View Only: allows viewing confidential alerts but not editing or deleting them

  • Student Success Administrator - All Permissions: allows full access to non-confidential and confidential alerts, to viewing and creating roles, and managing blocks on summary pages

Tip

See the Edit Roles help topic for detailed information on each tab of a role's Edit page and for instructions for managing roles and permissions.

Permissions Tab

There are several categories of permissions. Note especially the two parallel categories: Early Alerts and Confidential Early Alerts. They have equivalent pairs of permissions, but Early Alerts permissions apply only to nonconfidential alerts.

Student Success Roles Permissions

  • Can view roles

  • Can edit non-default role names & descriptions

  • Can create roles

  • Can copy roles

  • Can add and remove user role assignments

  • Can change role permissions

  • Can change what the role can access

  • Can delete non-default roles

Student Success Administration Permissions

  • Can manage alert outcome definitions

  • Can manage alert types

  • Can manage settings

  • Can manage blocks

  • Can view all student retention insights

    Note

    Retention Insights is available only to institutions licensed for it.

  • Can manage connections

Early Alerts Permissions and Confidential Early Alerts Permissions

Table 1. Permissions for Early Alerts and Confidential Early Alerts

Early Alerts

Confidential Early Alerts

Note

Can view alert overviews

Can view alert overviews on confidential alerts

Can view alert details

Can view alert details on confidential alerts

Can edit alert details

Can edit alert details on confidential alerts

Can close and reopen alerts

Can close and reopen confidential alerts

Can delete alerts

Can delete confidential alerts

Can add attachments

Can add attachments on confidential alerts

Can delete attachments

Can delete attachments on confidential alerts

Can view Student Details tab

Can view Student Details tab on confidential alerts

Can add notes and communications

Can add notes and communications on confidential alerts

Users also need access to communications in particular modules, which is granted in the Module Access tab of this Edit Role page. In addition, users need permissions for interactions found in the Communication Management Base role or roles made from it.

Can create and manage all assignments

Can create and manage all assignment on confidential alerts

Can view all assignments

Can view all assignments on confidential alerts

Retention Insights is available only to schools licensed for it.

Can view retention insights

Can view retention insights on confidential alerts

Retention Insights is available only to schools licensed for it.



Summary Page

  • Can view Courses with Alerts block

  • Can view Open Alerts by Type block

  • Can view Resolution Timelines block

  • Can view Student Success Summary block

Users Tab

The Users tab in every role lets you view, add, and remove users from the role. Users assigned to the role have all the selected permissions in the role.

Module Access Tab

The Module Access tab in every role allows you to turn on or off access to the various modules for communications interactions. For example, if the Registration and Advising modules are selected, the users with that role will be able to use communications (such as notifications, email, and texts) in those modules. (Texts are included in the Communications Plus license.)

User-Defined Forms Tab

The User-Defined Forms tab in every role allows you to select one of the following permissions for the user-defined fields in use:

  • Can configure UDEF form

  • Can edit UDEF data

  • Can view UDEF data

  • No permissions (default)