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Attachments Block on an Alert's Summary Page

Use the Attachments block to view, add, delete, and download attachments for the alert.

Permissions

The following permissions for the Attachments block are in the Student Success Administrator role (and roles made from it), in the Alert Assignee role, and the Alert Submitter role:

  • Can add attachments

  • Can delete attachments

  • Can add attachments on confidential alerts

  • Can delete attachments on confidential alerts

  • [To view the Attachments block]: Can view alert details, Can view details on confidential alerts

How To

Tip

For instructions on features on the Overview tab, see the topic "Overview Tab of an Alert Summary Page".

View and Manage the Attachments Block

  1. On the Alert Tracking page, click the Alert Summary link on an alert. The alert's Summary page opens.

  2. Click the Overview tab. The Attachments block is there.

  3. To delete an attachment:

    1. Click the Edit icon i_edit-dkblue.jpg. The Edit Attachments pop-up opens.

    2. Click the Delete icon Delete icon next to the attachment. A message asks you to confirm.

    3. Click the Yes, delete button. The attachment is deleted.

    4. Click the Closebutton. The pop-up closes.

  4. To download an attachment, click the file's name. The file downloads to the Downloads folder (or wherever your browser downloads by default).

  5. To view the updaterloader's summary information:

    1. In the Uploaded By field, click the uploader's name or ID. The uploader's Summary pop-up opens.

    2. Use the view drop-down to switch views: Summary, Workflows, or Student conduct history.

    3. To create a communication to or about the uploader, click the Create communication button, and follow the prompts.

  6. To add an attachment:

    1. Click the Add attachments button. The Add Attachments pop-up opens.

    2. Click the Select file button. Your file navigation window opens.

    3. Select one or more TXT or PDF files to upload, and click Open. The file navigation window closes, and the files are staged to be added.

    4. To remove a file (to prevent it from being added), click the Remove i_remove.jpg icon next to it.

    5. Click the Save button. The files are now attached to the alert.