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Student Connections Block on an Alert Page

The Student Connections block is on Student Details tab of an alert's Summary page. It lists each of a student's connections.

A connection is staff member with an official relationship to the student—as an instructor, advisor, coach, or Student Success administrator, for example. The block lists the staffer and their connection type to the student.

In the block, the staff member's Name and ID is a link to their Summary pop-up.

You can send a communication to any or all or the student's connections.

Note

Administrators can view and manage students' connections on the Connections page.

How To

View the Student Connections Block

  1. From the Alert Tracking page, click the Alert Summary link on an alert. The alert's Summary page opens in a new tab.

  2. Click the Student Details tab. The tab opens, and the Student Connections block is visible.

  3. To view information on any of the listed staff members, click their name or ID. Their Summary pop-up opens.

  4. To send a communication:

    1. Select the checkboxes for one or more staff members.

    2. Click the Actions drop-down, and select Create communication. The Create New Communication pop-up opens.

    3. Fill in the required fields.

    4. Click the Send button. The communication is sent.

FAQ

Why does a staff member appear more than once on a student's Student Connections block?

If the staff member has more than one type of connection to the student—as both an instructor and an advisor, for example, they'll be listed for each connection type.