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Emergency Contacts Block on Alert Page

The Emergency Contacts block on an alert's Summary page lists emergency contacts for the student. Information for each contact comes from the student's Emergency / Missing Persons Contacts page, and it includes the following:

  • Name / ID: The student's name and ID are a link to their Summary pop-up where you'll find their contact information, FERPA information, and most recent contact date. You can also view workflows concerning the student and their conduct history. You can create a communication to or about the contact, as well.

  • Relationship: The contact's relationship to the student.

  • Phone / Type: The phone number and type (home, business, mobile) of the contact.

  • Email Address: The contact's email address is a link to start an email in your default email program addressed to contact.

The Emergency Contact Details link opens the Emergency / Missing Persons Contacts page in the Person Options area.

Permissions

To view the Emergency Contacts block, users need the "Can view student details tab" and/or the "Can view student details tab on confidential alerts" permissions found in the Student Success Administrator role, the Alert Assignee role, and roles made from them.

How To

Tip

For instructions on features on the Student Details tab, see the topic "Student Details Tab of an Alert Summary Page".

View and Manage Emergency Contacts

  1. From the Alert Tracking page, click the Alert Summary link on an alert. The alert's Summary page opens.

  2. Click the Student Details tab. The Emergency Contacts block is on the tab.

  3. To view details on the student, click their name or ID. Their Summary pops up.

    1. To change the view, click the View drop-down and select an option: Summary, Workflows, or Student Conduct History.

    2. To create a communication to or about the contact, click the Create communication button. The Create Communication pop-up opens. Follow the prompts.

  4. To view the student's full contact list, click the Emergency Contacts Details link. The Emergency / Missing Persons Contacts page in the Person Options area opens.