Working with Message Templates for a Group
When you take certain actions while managing a group, the system sends notifications to affected users and in some cases displays useful messages on the screen.
For these messages, the system stores boilerplate text known as templates. In some cases, you have the option of tailoring a particular message before it is sent, but it’s still a good idea to maintain templates with acceptable general text. The system installs templates for you, and you can modify them if appropriate.
Note that the system will honor the following variables in the template text:
@@GroupName—Will be replaced with the name of the group.
@@GroupWebAddress—Will be replaced with a link to the group context.
With messages that are to be sent (as opposed to being displayed on screen), the system will first attempt to send the message to the user’s preferred email addresses. If the recipient does not have a valid email address, or if it is an email address that the system cannot deliver to, the message will be sent to the user’s Message Center.
The available message templates are described below.
Name of template | Description | Modifiable on a case-by-case basis? |
|---|---|---|
Group Membership Acceptance Message | Sent to let a user know that their application to join a group has been accepted. | Yes |
Group Membership Declined Message | Sent to let a user know that their application to join a group has been declined. | Yes |
Application to Join Introduction | Displayed on screen as an introduction to the application form (for a public group that has application-only membership). | No |
Application Confirmation | Displayed on screen after the user submits an application. | No |
Invitation to Join (available for public groups only) | Sent to let a user know that they have been invited to join a group. | Yes |
Add Member to Private Group (available for private groups only) | Sent to let a user know that they were added to a group. | Yes |
To manage message templates for a group:
Navigate to the Manage This Group screen, as described in the Navigate to the Manage This Group Screen section.
Click Edit outgoing messages.
The system displays a form that lets you modify any of the message templates.
Make any changes that are necessary.
Click Save changes.