Working with an Approval Queue
This section explains how to work with posts and replies in a topic where approval is required. If you need help setting up a topic so that approval is required, see Working with Topics.
When a user displays a topic where approval is required, a message stating this is shown at the top.
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If the user submits a post or reply, the system updates this message to include the number of posts the logged-in user currently has pending approval.
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When they open the Forums feature, administrators and moderators will see several indicators if there are posts awaiting approval. These include the following:
Yellow highlighting on any post that is awaiting approval.
In the Approval column in any category summary, a tally of the items awaiting approval in each topic.
An Approval Queue button. Clicking this button displays a list of all items that are awaiting approval.
The approval queue is listed in the Forum Home, right below the User List. Note that the queue is displayed only if there are posts and replies awaiting approval.
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Similarly, if any of the items in need of approval are in the Recent posts list, they are highlighted in yellow.
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In the Forum Home, if there are items listed in the Approval column, these too are highlighted in yellow.
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If you display a list of posts—such as the list of unread posts or the list of all posts in a topic—items that require approval are flagged.
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When you display one of these posts, the system displays a button that allows you to approve the item.
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If a topic’s moderation setting requires posts to be approved before they are published, you or a designated moderator must review each post that is submitted. For each post, you do one of the following:
Approve it.
Edit it and post it.
Delete it.
People allowed to take these steps include moderators and people with the Can Administer Portlet permission.
To process a post or reply that requires approval:
Log in to the portal as a member of the Administrators role or someone with Can Administer Portlet privileges in the appropriate feature instance. Navigate to the appropriate feature instance.
Locate the post or reply that requires approval.
Review the post and do one of the following:
Click Approve. Doing this makes the post active in the feature.
Click Edit, make any necessary modifications, and then click Submit. Doing this makes the post active in the feature.
Click Delete. Doing this discards the post.