Update Hold for Student Master Column Window

Use this window is used to replace a hold in a Student Master Hold Column without having to update it in the Student Master window.

This update process is equivalent to clearing a Hold Code from a Student Master Hold Column, saving, selecting a new hold code in the same Student Master Hold column, and saving. In addition, you can also use the appropriate Action and Action List items which you are not allowed to do in the Student Information window.

How do I...

1. Open the Manage Holds window.

2. Click the Holds tab.

3. Choose/Enter the student ID #.

4. Select the Hold you want to update.

5. Click the Update Hold button.
The Update Hold for Student Master Column window is displayed.

6. Read the text at the top of the window carefully.

7. For the existing Hold:

a. The current date and time display in the Hold End Date column. It cannot be updated.

b. Click the Add Comments icon to open the Review/Add Comments and Attachments window to add feedback. If feedback already exists, click the View Comments icon to open the Review/Add Comments and Attachments window to read previous comments and attachments.

c. In the Communication Management group box, if either of the two Use checkboxes in is checked, uncheck it if you do not wish to use the Action or Action List.

8. For the new Hold:

a. Select the New Hold code from the drop-down list.

b. The Start Date for New Hold is populated with the current date and time, and the column is not editable.

c. In the Communication Management group box, if either of the two Use checkboxes in is checked, uncheck it if you do not wish to use the Action or Action List.

9. Click Save.