Jenzabar Campus Portal Features Help Hub

Desktop Advising - Archive

Tip

Only releases with enhancements or resolved issues for this module have content below.

2021.3
Resolved Issues

Issue

Description

RN24465

On the Degree/Aim Cross Reference window, for programs that contain a Total Credit aim, users received an error when setting the Status to Ready to Plan.

Resolved Issues

Issue

Description

129447

The advising requirement code and description did not display on the Advising Worksheet report for RBU requirements. The missing information now appears.

RN20777

A nightly database job deleted student progress data for inactive students; however, some clients still needed this information to generate Advising Worksheets for inactive students. This job has been removed and student progress is now preserved. Schools that want to remove the old student progress data can write their own database scripts to remove it.

RN20394

Some places in the application considered a student as Inactive if they had a future Exit Date.

RN21690

On the Synchronize Advisee Information window, the sync process failed if the Synchronize Student Plans with Degree History checkbox was selected and the existing student plan had data in the CourseReqPlanning table.

RN21454

On the Compute Student Progress window, in certain situations groups with alterations were not being set to Met even when the needed conditions were satisfied.

2020.3
Resolved Issues

Issue

Description

184232

Users were able to enter duplicate Division/Advisor numbers from the Maintain Advisees window and that created database errors in the Student Information window > Advising tab for the same Advisee ID.

190859

Advisor Workload Report Preview produced a database error when the advising year was selected for report criteria.

198380

The Institutional Requirements Trees window and View Institutional Requirements window didn't have the same tree values in the Requirements drop-down.

204936

Incorrect validation message when degree rows with a Ready for Plan status were deleted from the Degree/Aim Cross Reference window.

Resolved Issues

Issue

Description

180267

(Degree/Aim Cross Reference) If a user saved a master row and then added some Aims, they would get an error if they tried to delete the row.

200127

Because of a change in the 2019.5 and 7.3.1 releases, when a new course was registered, the automated Compute Student Progress and Academic Recalculation processes did not pick that student for processing. This resulted in the course not showing up in registration summary tables and in the Advising worksheet. Compute Student Progress and Academic Recalculation had to be run manually for the new course to appear in these places. This issue has been rectified. Newly-registered courses now appear in registration summary tables and the Advising worksheet (as they did before the 2019.5 and 7.3.1 releases).

203560

Deleting a Degree/Aim with a default plan would partially delete, and then fail.

Enhancements
Automated and Scheduled Process Improved

Automated processes such as Academic Recalculation and Compute Student Progress and all scheduled processes now run more smoothly. Previously, they were sometimes interrupted because of conflicts in the Windows Registry. As a result, J1 Desktop executable files would hang in memory without any CPU usage.

With this release, the conflicts are avoided. There's no change to the user interface or the database, just a more efficient logic behind the scenes.

Resolved Issues

Issue

Description

182072

Some student aims were not synchronized after the synchronize advisee information process was run.

192370

Some student aims were not applied to a student's minor even after the synchronize advisee information process was run.

192329

Invalid “record locked” and "-3113 of_lock_student" error messages appeared for some users when calculating a student’s progress.

Resolved Issues

Issue

Description

174720

When a Minor 4, Major 4, or Certification 4 was added to the Student Information window, Degree tab, the associated Degree/Aims were not copied to the advisees aims.

2019.3.1
Resolved Issues

Issue

Description

164000

There was a problem with students being attached to multiple plans if they had multiple majors and each of the majors were attached to a published academic plan. In these cases, the student should only be attached to the academic plan for their Major 1. Requirements for all other majors should instead display as unassigned requirements. This issue has been resolved.

Resolved Issues

Issue

Description

152068

When customers with a Texas State Reporting license customized the advising worksheet, the customized version was not used when the user selected the "Advising Worksheet" option from the Maintain Advisees window.

2019.1