The New Status drop-down list is not displayed if the Submission Type of All is selected.
The New Status drop-down list is available if any status except History has been selected in the Status drop-down in the header of the Process Internet Submissions window and if the selected Submission Type code for the row is one used by Form Builder 2.0.
If the selected status is Incomplete (I) or Error (E) or Unpaid (U) and the selected Submission Type is 320, 330, 520, 530, or 550, the Complete (C) and History (H) options are the only options available in the drop-down list.
If the selected status is Incomplete (I) or Error (E) and the selected Submission Type is 490 or 510, only the History (H) option is available in the drop-down list.
If the selected status is Complete (C) or Partially Processed (P) or All Active, the Incomplete (I), History (H), and Unpaid (U) options are the only options available in the drop-down list.
No option is selected by default.
The Change Status button is available for any status (with the exception of History) selected in the Status drop-down in the header of the Process Internet Submissions window if the selected Submission Type code for the row is one used by Form Builder 2.0 and if you have selected a New Status option.
When the Change Status button is clicked, the SUBMISSION.SUBMISSION_STATUS rows are updated for all of the selected submissions, setting it to the status selected in the New Status drop-down. The grid on the window is refreshed and displays only the items that are still in the currently selected status.
· If a candidate accidentally submits their application two times, the second application can simply be moved to a History status without having to process it first.
· If a candidate did not complete the payment for their application, the submission can be moved to an Incomplete status.
· If you wish to process an Incomplete submission, you can use the New Status drop-down list and the Change Status button to move the submission to a Complete status so that it can be processed.