Users with either a negative number or “999999999” in the ID Number column cannot be deactivated.

1.         Access the Users window.

2.         Locate the user to be deactivated.

To quickly find a user, use the Display drop-down options to sort users or use the first row to enter specific information such as the user's name or ID.

3.         Deselect the Active J1 Desktop User check box, if applicable. The user will not be able to log into J1 Desktop and cannot be assigned to J1 Desktop user groups.

4.         Deselect the Active J1 Web User check box, if applicable. The user will not be able to log into J1 Web and cannot be assigned to J1 Web user roles.

5.         Click Save.