Re-processing the Same Disbursement Roster

The Disbursements and Adjustments to Student Accounts process is designed to read a PowerFAIDS disbursement roster only once. However, should the Business Office delete the generated transaction group and request the Financial Aid Office to re-send the disbursement transactions, this may become necessary. Before taking steps to re-process the same disbursement roster, several important questions must be answered. These questions are very critical because if the answer to each is Yes, it may not be possible to regenerate those transactions easily and may require restoring the transactions from backup if available or manually regenerating transactions.

·       Did the deleted transaction group NOT contain ALL disbursement records from the PowerFAIDS disbursement roster?

·       Did the deleted transaction group contain disbursement transactions from other disbursement rosters?

·       Did the deleted transaction group contain only transactions that had previously been Unprocessed Disbursements only?

If the answer to the following question is Yes, then you will be able to proceed and reprocess the same disbursement roster.

·       Did the deleted transaction group contain ALL and ONLY disbursement records from the PowerFAIDS disbursement roster?

To help you determine how to answer these questions and how to best recover from this situation, Jenzabar strongly recommends that you contact Jenzabar's Help Desk at 1-800-OK4-HELP.