Payment Status

The Payment Status column on the Process Internet Submissions window indicates if a payment is required and has been made for a selected online submission.

The table below details the available payment statuses. You can also view a description of each payment status by hovering over the status.

Payment Status

Description

N/A

Payment is not required.

Waiver

This submission was submitted with a waiver code.

Canceled

This submission was received successfully, but the user did not complete their payment. More specifically, there is no Online Payment row for the submission; therefore, the user most likely canceled out of the Payments portlet prior to completing the payment.

Successful

The payment for this submission has been approved, and a corresponding transaction was created.

Approved

If the Category Code is 200 - Personal Information with Gift, the payment for this submission has been approved; however, the gift must be accepted in the Process Online Gifts window before the payment transaction can be marked as successfully processed.

If the Category Code is NOT 200 - Personal Information with Gift, the payment for this submission has been approved; however, no corresponding transaction was created for this payment.

Unsuccessful

The payment for this submission was not approved by the payment vendor.

Unprocessed

The payment for this submission has not yet been processed by the payment vendor.

If you do not want to process an online submission because payment has not been made, you can change the status of that submission to an Incomplete or History status. This helps you to manage submissions without having to leave them in a Complete or Partially Processed status or having to delete the submissions.

Online Giving Submissions

The Payment Status column shows N/A for any online gifts (i.e., category code 200 – Personal Information with Gift) that are marked as a pledge. Gift submissions that are marked as a gift have an appropriate payment status.