Error (Process Internet Submissions Window)

If an error occurs during the processing of a submission (particularly submissions whose data is recorded automatically, such as the Registration Agreement and Relationship Management forms), a submission will be put into the Error status. For the submission types that are processed automatically, if any errors exist, the Error status will automatically be selected upon selection of one of these automatically processed submission types in the Process Internet Submissions window. If no errors exist, the History status will automatically be selected.  

Additionally, if a specific error is known, the information is added to the Application Log tables and an error report icon ( ) is displayed for the submission. Clicking on the error icon for a row will open the Application Log's Error Log Report to display the error information. Submissions where the data is automatically recorded to the J1 tables cannot be processed via the Process Internet Submissions window. Therefore, you should review the error and make any edits manually to the record as needed to correct the error. However, if data for multiple tables was submitted, then all data that could be processed automatically successfully will have been processed during the submission, so the only remaining edits that would need to be made in this case are the data related to the specific error.